User Interface design & art direction for a software updater app that loads firmware files to compatible electric vehicle charging devices. The design challenge was to create an app that simplifies product upgrades and eliminates the need for a technician being present during the process. Previously, the firmware update would’ve required a technician visit to the client site using bulky cables and laptops to upload firmware. With the app, clients have easy access to the latest firmware updates in their app store, and they can update their chargers themselves.
This solution not only simplifies the process, but it’s also a huge cost-saver: since clients are often thousands of miles away, by eliminating the need for technicians to travel to remote clients, the company can save thousands of dollars.